I use packages such as popupmenu and fancytooltips on a Windows system using PDFLaTeX to create some interactive PDF texts to be posted online. The resulting documents behave as expected when viewed from a browser in Windows system. But when I view them on a Mac Machine none of the interactivity works. I know that the viewer should be Adobe as most other PDF viewers do not have the necessary support. But I am not sure what else I could be missing.
Edit 1
Here are two files where I try to use fancytooltip package
File 1 (This is saved as mathtipsdemo.tex and compiled)
\documentclass{article}
\usepackage{xcolor}
\usepackage{amsmath}
\usepackage{framed}
\usepackage[createtips]{fancytooltips}
\colorlet{shadecolor}{yellow!50}
\newsavebox\mybox
\begin{document}
\savebox\mybox{%
\Huge$\displaystyle M= \begin{bmatrix}
\alpha & \beta \\
\gamma & \delta \\
\end{bmatrix}$%
}
\keytip{M}
\noindent\begin{minipage}{\wd\mybox}
\begin{shaded}
\usebox\mybox
\end{shaded}
\end{minipage}
\end{document}
File 2, this is compiled separately from File 1. Then the PDF output is viewed.
\documentclass{article}
\usepackage{amsmath}
\usepackage{xcolor}
\usepackage{comment}
\usepackage{xr-hyper}
\usepackage[filename=mathtipsdemo,mouseover,noextratext]{fancytooltips}
\begin{document}
Instructions: Hover on the formula.
Consider the matrix \tooltip{$M= \begin{bmatrix}
\alpha & \beta \\
\gamma & \delta \\
\end{bmatrix}$}{M}.
\end{document}
I process this with PDFLaTeX on Windows. It works as expected when viewed from a Windows machine. But when viewed from a Mac machine it produces odd results.
I placed the output PDF file on this site.
Edit 2
Here is perhaps a somewhat similar problem report on Adobe Reader forum.