IT head in small (or maybe even medium nowadays) company at south of Russia. My opinion is in no way relevant to opinion of my bosses.
Gamer. Scripter (https://github.com/LogicDaemon/PersonalUseScripts).
Misanthrope. Dilbert comics, they're all true!
ITIL? All you get from users is "nothing works here, I cannot work because of this, come here and fix it now". Ever. Even when she lost her computer mouse under pile of her papers! (and I'm supposed to find it, because otherwise she cannot work)