Using pdflatex I create some official PDFs from LaTeX source with \usepackage{mathpazo} or even just with the normal CM fonts and they look fine on my screen both, in Preview and in Adobe PDF Reader.

However when I am printing them at Officeworks (a stationary and printing shop chain), the fonts are wrong: They get substituted with a generic Helevtica font with different metrics.

How can I make sure that any printer will print my LaTeX PDF correctly?

  • Are you sure the fonts are embedded to your .pdf file?
    – user31729
    Jun 20, 2015 at 9:21
  • @ChristianHupfer How can I make sure fonts are embedded? And if I have to flip a switch for this, why is this not the default setting?
    – halloleo
    Jun 20, 2015 at 9:40
  • 1
    @ChristianHupfer And: The mathpazo package uses Palatino. - Isn't this a Standard Adobe font, which, I would have thought, is supported by any printer?
    – halloleo
    Jun 20, 2015 at 9:41
  • Open the document with a pdf viewer and show the document properties. Most viewers list the embedded fonts, e.g. evince.
    – MaxNoe
    Jun 20, 2015 at 9:54
  • 1
    Have you asked the printing shop guys? They are supposed to have some insight into their equipment. Maybe it is a known problem.
    – Johannes_B
    Jun 20, 2015 at 10:05

1 Answer 1


I do not know which is your system --- in TeXLive pdftex should embed all fonts by default since ages. In the linked article you can see it.

To check, I used this MWE:

This is just an example $a^b-\sqrt{c}$.

and with the utility pdffonts:

[romano:~/tmp] pdffonts example.pdf
name                                 type              encoding         emb sub uni object ID
------------------------------------ ----------------- ---------------- --- --- --- ---------
ZEXUQE+URWPalladioL-Roma             Type 1            Custom           yes yes no       4  0
QCVMKP+URWPalladioL-Ital             Type 1            Custom           yes yes no       5  0
SVEOTC+CMSY10                        Type 1            Builtin          yes yes no       6  0

which seems to give the correct answer --- look at the "emb" (embedded) column.

  • Thanks for the tip to check with pdffonts. The fonts are embedded. It was a problem with the hardware: The printers at OfficeWorks must be dodgy. When I printed it at another place (university) it worked fine.
    – halloleo
    Jun 21, 2015 at 23:09

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