After downloading the version - basic-miktex-2.9.6615 for a new laptop i cannot install. The error message appear immediately when running the setup file : " The operation could not be completed for the following reason:

A required file system path could not be retrieved.

Details: nfolder="38", hr="-2147024891" "

Hope you can help to solve that, Thanks and Regards, Romi

2 Answers 2


McAfee Endpoint Security blocked the program from running. After removed temporary the antivirus- it fixed.

  • 1
    Good. Now, in general, I advise users to try the "portable" version of MikTeX instead of the regular installer. Avoids many installation problems, and does not require admin privilege or disabling antivirus.
    – user139954
    Feb 13, 2018 at 16:43

I have the same problem, so I create folder: MiKTeX Download Files in C:\Users\yourusername\Desktop and follow the help on youtube: https://www.youtube.com/results?search_query=Tutorial-+Installing+LaTeX-MiKTeX+and+Texmaker+on+a+Windows+10+System+%28Version+2019

Thanks Dr. Manuel Kuehner (Germany)

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