LaTeX journal article not compiling

Question

Case: I've prepared an article for a journal using a template on Overleaf. It compiles fine on Overleaf, looks great, and is ready for submission.

I pulled off the zip file, followed their upload instructions to a 't', but the document will NOT compile on the journal submission website.

Two possible 'clues':

1. I noticed that two files not directly referenced in the actual main.tex file (see image). Notice that the logo.png and the .bst files are not "grouped" in with the main.tex

2. The journal seems to get this a lot and here is what it says in their FAQs.

My LaTeX (.tex) main document successfully uploaded, but it appears in red at the file upload step along with the error message "Unable to Convert File.". How do I fix this?

This issue most often occurs when there is an incompatibility or other issue with the .bib or .bst file. To resolve the error, delete the uploaded .bib or .bst file, incorporate the contents (copy/paste) of the .bbl file generated in the LaTeX run into the LaTeX (.tex) main document, and then comment out the reference in the LaTeX (.tex) main document to the separate .bib and/or .bst file.

Appeal

Unfortunately, this is essentially nonsense to me. I have no idea how I would 'cut/paste' an entire style file into the main.tex, nor do I know how I would get the main.tex to "refer" or "point" to itself and not the style or bst file.

Are journals notoriously bad for not compiling? Am I wasting my time? Is there something obvious going on here?

If useful, I can provide a tex processor log (which is entirely nonsense to me), but not a reproducible example. Like I said, it works just fine on Overleaf. If the zip file with everything in it would be of use, I can also provide.

Answer 1

Edit: As it turns out, after an hour of troubleshooting. It is in fact Oxfords own issue. Their template is not even compiling upon upload. The OP will contact the publisher directly to solve this.

When you try to include the eps file:

\includegraphics[trim={0 0 0 0},clip, width=\textwidth]{STRCPRcropped.eps}

The log file indicates that their compiler fails when trying to convert the eps file to pdf, as is first shown on line 610 onwards:

Package epstopdf Warning: Drivers other than 'pdftex.def' are not supported.

thus failing with:

! Undefined control sequence.
<recently read> \epstopdfDeclareGraphicsRule 

To solve this, you should convert your file to png and include it like this:

\includegraphics[trim={0 0 0 0},clip, width=\textwidth]{STRCPRcropped.png}

Then try again. If you are an avid user of LaTeX, you might consider using TeXLive or MiKTeX with your favorite text editor, which will do this conversion for you.

Here is the converted eps to png:

If you have more issues, let me know and we can iron them out.