I am using Mendeley to store my references and Overleaf to write my document. When I link both together I get a .bib file in Overleaf which is missing references despite having refreshed/synced both softwares.
Any ideas how to fix this?
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(I'm on support staff at Overleaf.)
The first step to try is to unlink and re-link your Mendeley account in your Overleaf account settings. Sometimes the connection between Overleaf and Mendeley can be interrupted, and re-linking your accounts can restart the syncing process.
If that doesn't work, please write to us at firstname.lastname@example.org. The problem may be specific to your account and we can take a closer look and suggest the proper steps to solve the problem.